Shipping Policy
At Auralumin, we aim to provide a clear and reliable shipping experience for customers in the United States. Please review the information below for our current order processing and delivery estimates.
Shipping Availability
We currently ship orders within the United States.
Order Processing & Handling
Orders are generally processed and prepared for shipment within 1–3 business days after payment has been successfully confirmed.
Processing time is separate from transit time. Orders placed on weekends or holidays may begin processing on the next business day.
Transit Time
After an order has been processed and handed to the carrier, estimated transit time is 5–10 business days.
Estimated total delivery time is therefore approximately 6–13 business days, including processing and transit.
These are estimates rather than guaranteed delivery dates. Carrier delays, severe weather, holidays, high shipping volumes, address issues, or other circumstances outside our control may occasionally extend delivery times.
Shipping Charges
Any applicable shipping charges and available shipping options will be displayed at checkout before you complete your purchase.
Tracking Information
When tracking is available for your order, tracking information will be provided after the shipment is processed. Please allow some time for the carrier’s tracking system to update after the tracking number is issued.
Shipping Address
Please make sure your shipping address is complete and accurate when placing your order. If you need to request an address correction, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.
Delivery Delays
If your order has not arrived within the estimated delivery window, please contact us so we can review the order and available tracking information.
Once a package has been shipped, delivery timing is also dependent on the carrier. We appreciate your patience when unexpected carrier delays occur.
Questions About Shipping
If you have questions about an order or its delivery, please contact our customer support team:
Email: support@auralumin.shop
Phone: (848) 757-6567
Mailing Address:
381 S GOLFWOOD AVENUE
CARNEYS POINT, NJ 08069
United States
For questions about returns or refunds, please review our Return & Refund Policy.